The Biggest Mistake Accountants Make with Their Pricing
Jun 04, 2019I made this mistake all the time when I first started my accounting firm. It took me years to realise it.
The mistake is basing our price on the competition.
Many accountants, myself included have done this…
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I’d go to the potential client. I would say all the right things. I’d impress them with what I could do.
Then, during my meeting with the prospective client, I would explain to them how I helped with taxes and planning and it would really help me if I could see a copy of last year’s set of accounts so I could go through and look for some tax planning opportunities. Which I did.
But the real reason I asked to see the accounts would be to flick to the back page and look for the previous accountant’s fee.
Having got that number I would propose a price of 5-10% less than the previous accountant. In hindsight, this was a terrible method of pricing.
I won lots of business this way, I grew my accounting firm fast over the first two or three years. It looked successful, but it took me three years to realise I wasn’t actually making any money.
I was working crazy hours for not enough money.
My pricing was just too low because I had based it on the competition.
Most bookkeepers and accountants don’t know how to price. They are too cheap. Copying those people is a terrible idea.
We also have to recognise that if this client is thinking of changing their accountant or bookkeeper, then there must be something about their current advisor they are not happy with. We should absolutely be charging a higher price because this client wants more.
When you are pricing brand new work, a brand new client, make sure you do NOT copy the previous accountant or bookkeeper.
In fact, don’t even try to find out what they charged.
If you find that number, it will create an anchor in your mind and it will affect your price, and you may end up going lower than you really should.
If you found this valuable and would like to learn more about value pricing, I run a free live online training session every month with a topic chosen by you. Attend live and you can ask me any questions you have. Click here to register and I will send you an invitation to the next session.
Wishing you every success on your pricing journey
Mark Wickersham
Chartered Accountant, Public Speaker and Author of Amazon No.1 Best Seller “Effective Pricing for Accountants”