COVID-19: How To Help Your Clients Through Times of Crisis

strategies for accountants Mar 25, 2020

Most business owners will have never been faced with such a drastic situation.

They are probably feeling…

  • Shocked at the sudden forced closure of their business.
  • Confused about what steps to take to ensure they survive right now and in the future.
  • Panicked about how they are going to pay their bills.
  • Stressed about potentially losing their business entirely as a result.

Not to mention the very real fear of losing loved ones.

You might be feeling the same things yourself.

It’s a really difficult time for business owners. Your help is going to be treasured by your clients, so here are a few quick tips on how you can be actively helping them...

 

I ran a full webinar on this recently - you can watch the whole thing here.

 

 Ways You Can Help Your Clients

 

Here are a few things you can do to really help your clients through COVID19:

  • Offer Advice: Encourage your clients to reach out with questions and be a hub of information and resources. Get clued up on all of the potential help that is available to businesses as a result of COVID19 and make sure your clients know about everything that could help them.
  • Help clients to claim for everything they possibly can.
  • Help prepare cash flow and budgeting plans for the next few months.
  • Help clients to be able to work from home by switching them from a desktop system to cloud accounting and going paperless. 
  • Share knowledge, or even training, about implementing online communication tools such as Zoom, GoToMeeting, Slack etc.

Your advice and support is going to be really important to your clients during these times. But you still need to make ends meet yourself.

 

 


 

If you found this valuable and would like to learn more about value pricing, I run a free live online training session every month with a topic chosen by you. Attend live and you can ask me any questions you have. Click here to register and I will send you an invitation to the next session.

Wishing you every success on your pricing journey

Mark Wickersham

Chartered Accountant, Public Speaker and Author of Amazon No.1 Best Seller “Effective Pricing for Accountants”